Natural conversation
Waitlist
The phone gets answered while you keep working.
Portano picks up while you carry on working, takes the order down and puts it on the same kitchen screen as everything your guests order online.
The caller goes on your own customer list.
AI host, San Marco
Call with Jan de Vries
- Portano host Pizzeria San Marco, good afternoon. How can I help?
- Jan de Vries A margherita and a caesar salad, for pickup.
- Portano host Got it. That is €21.00, ready at 18:20. Is that right?
- Jan de Vries Yes, that works.
Order
- Pizza Margherita 1x
- Caesar salad 1x
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Turn callers into regulars
Someone who rings goes into your own customer list. From there they collect stamps on your stamp card and get your messages, exactly like a guest who orders online.
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Every call answered straight away
The phone is answered while you keep working, Friday night included. No handset ringing out until the caller gives up and orders somewhere else.
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Connected to the rest of your business
The AI reads the same menu as your ordering site, knows your opening hours and puts the ticket on the kitchen screen. Nothing has to be kept in two places.
A real order, not a text with a link.
Bring callers back
Callers join your list, collect stamps and get your follow-ups.
Real orders, not a redirect
A real order, taken on the phone. Not a text with a link.
Frequently asked questions about AI phone ordering
You forward your own number to Portano. The AI picks up, goes through your menu with the caller and takes the order down. The ticket appears on your kitchen screen, in the same queue as your online orders.
The call rings through to you, and you choose which hours that applies to. If anything about an order is unclear, we put it to you before the kitchen sees it.
A real order gets taken, rather than the caller being sent a link. The AI knows your menu, your extras and your opening hours, and it all arrives on the screen you already use.
This is how it starts, and how it keeps running
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We set it up
You send us your menu. We build the rest.
You send us your menu and your photos. The next you hear from us is when there is something ready to look at.
- Your ordering site and your app under your own name
- Your whole menu entered, with options and allergens
- Your opening hours, delivery area and rates
- 1
- Person you deal with
- 2 weeks
- From menu to live
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You go live
Your guest orders from you. The money lands in your account.
From the first order everything runs through your own channel. You see who ordered and what they chose.
- Paid by iDEAL, Bancontact or card
- Every order on one screen in the kitchen
- Every guest in your own customer list
- 0%
- Per order on Flat rate
- 100%
- Of your customer data
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It keeps running
After that we keep it current. You never have to look at it.
Your pages move with Google, your campaigns keep going, and you change your menu whenever you want to.
- SEO pages we keep up to date
- Email and SMS to your regulars
- Support that knows your restaurant, on a Friday night too
- 24/7
- Support, evenings included
- Everything
- Included in every plan
