More reviews
After every order, a review in one tap.
After every order Portano asks your guest how it was. If the answer is a good one, the link to your Google page sits right underneath.
It runs on its own, and the timing is right
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More Google reviews, automatically
Portano waits until the order has been delivered or collected, then asks. Nobody on your team has to remember it, and your guest is one tap from your Google page.
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Better reviews from satisfied guests
The request lands just after the meal, while it is still fresh in their mind. If something went wrong you read it first and can put it right the same evening.
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More reviews, more new customers
People deciding where to eat tonight look on Google first. The place that looks good there is the one they pick.
Reviews that come in without you asking for them.
More visibility
A better rating on Google brings new customers in.
Better ratings
Guests who had a good time leave better reviews.
Frequently asked questions about reviews
A short request goes to your guest after every order, by email or message. If the answer is a good one, the link to your own Google page sits right underneath, so there is nothing to look up.
You do not have to, but it helps. Every reply your guests leave comes back into your dashboard, so you know what it was about before you answer. You post your reply on Google from your own page.
The request goes out with your next orders, so it runs from the moment you switch it on. How fast it builds depends on how many orders you take and how many guests take a minute to write one.
This is how it starts, and how it keeps running
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We set it up
You send us your menu. We build the rest.
You send us your menu and your photos. The next you hear from us is when there is something ready to look at.
- Your ordering site and your app under your own name
- Your whole menu entered, with options and allergens
- Your opening hours, delivery area and rates
- 1
- Person you deal with
- 2 weeks
- From menu to live
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You go live
Your guest orders from you. The money lands in your account.
From the first order everything runs through your own channel. You see who ordered and what they chose.
- Paid by iDEAL, Bancontact or card
- Every order on one screen in the kitchen
- Every guest in your own customer list
- 0%
- Per order on Flat rate
- 100%
- Of your customer data
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It keeps running
After that we keep it current. You never have to look at it.
Your pages move with Google, your campaigns keep going, and you change your menu whenever you want to.
- SEO pages we keep up to date
- Email and SMS to your regulars
- Support that knows your restaurant, on a Friday night too
- 24/7
- Support, evenings included
- Everything
- Included in every plan